FAQ & Other Useful Information

SPECIAL DISCOUNTS:

If you are planning to buy more than 10 blank blades then we can give you further discounts. Please send us a message on this page: Contact Us

PAYMENT METHODS:

We are currently accepting PayPal only. Please note that PayPal accepts all major credit cards and it is very secure payment solution both for seller and buyer. You don’t need to have PayPal account as PayPal accepts all major debit and credit cards.

YOU ARE NOT COMFORTABLE TO ORDER THROUGH WEBSITES?

Not a problem. Just send us an e-mail with a list of the items and quantities you want to order, along with your shipping address. We will send you an invoice for Payment through PayPal.

 

When the payment is received by you, your order will be shipped. We’ll provide you a tracking number.

 

30-DAY MONY BACK GUARANTEE:

We offer a 30-day money-back guarantee and strive for 100% customer satisfaction. If you are not satisfied with your purchase, you may return the item within 30 days of receipt for a refund of the purchase price, excluding shipping costs to and from.

Please note that if the item's price exceeded $100 and you received free shipping as part of a promotional offer, the original shipping cost incurred by us to send you the item will be deducted from your refund.

For more details, please refer to our Refund and Return policies."

 

 

WEAR & TEAR WARRANTEE:

Unfortunately, we can’t give any warranty on natural materials due to their inherent nature. Indeed, natural materials can be affected by various factors such as climate changes and customer care practices, making it difficult to guarantee their stability over time.

While efforts can be made to stabilize these materials through processes like treatment or sealing, there are still inherent characteristics of natural materials that may lead to changes or degradation over time. For example, wood may warp or crack due to fluctuations in humidity, and horn or bone may become brittle with age.

Factors such as proper maintenance, environmental conditions, and handling by the customer can also play significant roles in the longevity and stability of products made from natural materials. Despite these efforts, it's important to acknowledge the inherent uncertainties and limitations when it comes to providing warranties for such items.

 

WE SHIP FROM:

Ancastor, ON, Canada

Buffalo, NY, USA

Please note that while we ship from both our Canadian and USA warehouses, we do not have a physical showroom for walk-in customers.

 

SALES TAX:

We are in Alberta, Canada and we are required to collect 5% sales tax for Canadian customers.

Clients from the USA and Europe/International do not pay any tax.

 

US CUSTOMERS - Shop Tax-Free with Us!

Enjoy Incredible Savings on Quality Products!

As a Canadian company serving our valued customers in the USA, we're thrilled to offer you unbeatable advantages:

No Tax on Your Purchases: Unlike domestic retailers, we don't burden you with additional taxes. Shop with us and save big on every order!

Duty-Free Imports: Say goodbye to unexpected fees! We take care of all import duties, ensuring a hassle-free shopping experience for you.

Great Prices, Guaranteed: With taxes and import duties out of the equation, we pass on the savings directly to you. Get top-notch products at prices that won't break the bank.

Quality You Can Trust: From our doorstep to yours, we deliver excellence in every package. Shop confidently knowing you're getting premium goods from a trusted Canadian brand.

Why pay more when you can get the same quality for less? Experience the difference with us today!

 

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FAQ:


-WHEN WILL MY ORDER SHIP? Within 24-48 hours, when we ship the parcel, you will automatically be notified by e-mail and will be given a tracking number.

If you have created an account with us in our website, you can login and check "order status".



-DO YOU OFFER COUPONS OR DISCOUNTS? We generally give 10% discount if you sign up and subscribe to our newsletter.

-DO YOU OFFER CUSTOMER LOYALTY AND REWARDS? If you want to buy from us regularly, we can give you better offer.
Please send us a message on this page: Contact Us

 

-IS THERE A MINIMUM ORDER? No there is no minimum order. You can buy as minimum as one product.

-DO YOU SHIP COD (Cash on Delivery)? No, we are not currently accepting COD for new customers. All orders are shipped prepaid only. However, we will offer you COD terms once you become an established customer after some time. Please Contact Us for more information at that time.

-CAN I ORDER BY TELEPHONE? No, we are no more accepting orders by telephone. You can place order by sending us
an e-mail with a list of the items and quantities you want to order, along with your shipping address. We will send you an invoice for Payment through PayPal.

 

When the payment is received by you, your order will be shipped. We’ll provide you a tracking number.

 

LEGAL DISCLAIMER:

You certify that you are 18 or over and legally responsible for the purchase and use of this item. We will not be responsible for any illegal purchase or use of the product.

-WHAT IS THE MINIMUM AGE TO ORDER? Due to state laws in Canada and United States, we do not sell to anyone under 18 years of age.

-IS THE ITEM I WANT TO ORDER LEGAL IN MY STATE OR CITY? We sell only legal items i.e. hunting knives. So you don’t need to worry. We still recommend you check your local state law.


-CAN ORDERS BE PICKED UP AT YOUR LOCATION? No, we are no more accepting local pick ups.
 


RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT: By purchasing any item sold by blankblades.com, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer's responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless blankblades.com for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations. Buyer further warrants that he/she is 18 years of age or older, and understands that some items sold by blankblades.com are dangerous if misused. Buyer expressly agrees to indemnify and hold harmless blankblades.com for injuries which may result from use of products sold by us. We will not take any responsibility for any misuse of our products.

KNIFE CARE TIPS:

1. Never store your knife in a leather sheath for long time. Leather can absorb water which may rust the knife. Before you use the sheath, we highly recommend to dry it out under direct sunlight for couple of hours.
2. Always clean the blade after each use and put a thin layer of oil or wax.


OUR GUARANTEE:

Our products sold here are of very high quality and we guarantee your utmost satisfaction. We maintain high quality as each knife goes through a rigorous Quality Assurance process. We ensure that our customer receive the finest quality product. In case there is a problem with the product or shipment, please feel free to contact us.

We expect a 5-Star Rating/Feedback, if the buyer is happy with the item and process.

Thank you for your business!

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WHOLESALE:

Are you a knife maker or running a retail shop?

We have a better deal for you here; why pay more if we can provide you high quality Damascus steel blank blades at wholesale rates. We can manufacture any design you give us.

Why wait, just send us a message on this page: Contact Us

Please mention how much quantity you need per design. We can even make quantity 10 per design to start with.

You can write something like this (see an example below):

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Subject: Wholesale Inquiry [Your Name]

Hi,

We need “x” quantity per design.

We will provide you our own designs: Yes/No

We need “x” quantity per: month/quarter/ biannual/annual

 

Best regards,

[Your Name]

[Your Position]

[Your Company Name] = if applicable

[Your City & Postal Code]

[Your Phone Number] = if you want us to call you