If you are planning to buy more than 10 blank blades then we can give you 10% – 20% discount. Please contact us.
1) Canada & USA: We are currently accepting Paypal, T/T wire transfers, money orders. Please note that Paypal accepts all major credit cards.
1) Europe: We are currently accepting only Paypal. Please note that Paypal accepts all major credit cards.
YOU DON’T LIKE TO USE WEBSITES FOR ORDERS OR NOT USED TO WITH WEBSITES: Not a problem just e-mail a list of the items and quantities you want to order, along with your shipping address and indicate whether you prefer to pay by credit card or by Paypal or by wire transfer. If paying by Paypal, please include your Paypal e-mail address. We will then prepare your order. When your order is ready to ship, we will send you an invoice for Payment through Paypal, or if paying by wire transfer a pro forma invoice will be sent with wire transfer instructions, or if paying by credit card an authorization for credit card will be sent. When the payment is received, your order will be shipped.
If you just want a shipping estimate, please email list of items as above, and indicate that you only want a shipping estimate.
ORDERS BY TELEPHONE:
We are not more accepting orders over phone. Please buy online and pay through PayPal (you don’t need to have PayPal account as PayPal accepts all major debit and credit cards).
30-DAY MONEY BACK GUARANTEE:
We give 30 day money back guarantee and 100% satisfaction. If you are not satisfied, you can return the item and you will be refunded the purchase price except for shipping to and from. If the item price was more than 100$ and you got free shipping offer but remember that we have paid the shipping to ship you this item so that shipping cost will be deducted. Please read Refund and Return policies below.
WEAR & TEAR WARRANTEE:
Unfortunately we can’t give any warranty on natural materials due to their inherent nature. We do our best and for that we stabilize our materials such as wood, horn and bone etc. but this does not guarantee that those materials will remain stable for long time. Moreover climate changes and customer care will also have an influence on them.
REFUND, RETURNED, EXCHANGE AND CANCELLATION POLICIES:
If you want to return your purchased item and want to cancel the transaction, we’ll accept it, however you will pay shipping charges for both sides (from us to you and from you to us). Moreover the product must not be used or altered by any means. We’ll inspect and then will refund you within 24-48 hours.
In the case of defective items or wrong items shipped, etc., we will be responsible for all shipping costs.
We are in Alberta, Canada so we don’t charge sales tax to customers in USA.